> For the complete documentation index, see [llms.txt](https://docs.gymnetwork.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.gymnetwork.io/support-and-contact-us/customer-support.md).

# Customer Support

![](/files/OBwfiBGr9fRD5IvL0zcG)

If you need technical support, you can contact our support team directly via email:

👉 <support@gymnetwork.io>

Every support request should always contain this information:

1. Your wallet address
2. A clear description of your issue
3. Screenshots that show the issue
4. Your wallet (e.g. MetaMask, TrustWallet)
5. Your device (e.g. iPhone, Android, Windows PC, Mac)
6. Which browser (e.g. Chrome, Firefox, In App)
7. Your location

   <br>

\
**Important information‼️**

GYM NETWORK is growing rapidly and we are constantly expanding our reach, both online and offline.

Unfortunately, our tremendous success also attracts scammers who are attempting to trick our members into fraudulent activities.

🚨New fake groups are appearing regularly.\
🚨Our admins will never DM You first. Anyone who does, is a scam!! Block them!!!\
🚨If you get a random message, 99.9% it's a scam.\
🚨Never share your phrase or private keys!\
🚨Please do not take any information concerning contract address without it being directly posted by an admin and pinned. Do not fall for scams guys! stay safe.\
\
⛔️Please do not fall for this and check very carefully whether you are in the correct, official group of GYM NETWORK.

You can find all the official groups via the following link:\
<https://linktr.ee/gymnet>

🥰Get ready to take off with us 🚀🚀🚀


---

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